Unfortunately, despite paying a large fee for use of a car for 4 days this company misrepresented our obligation to 'toll fees'. What this means is that, after you have gone home they take money from your credit card for toll fees you are not aware of. They charge $25 per fee so average extra income of $200 per month per hire car. Absolute robbery. Dreadful customer service and a terrible attitude when you challenge their actions.
The man that worked at night in the building was extremely rude to me after I had waited for an hour for them to pick me up because they made a mistake. Also 5 months after I rented from them they charged me $80 for 3 tickets they claimed I received for unpaid toll roads. I knew they were lying because I never took a toll road. The woman told me she had proof and she would send me the tickets. I told her to go ahead because I never got them and I want my money back. She later apologized saying there was a mistake made and they had me confused with another person. If you do rent from them get rid of the card you gave them because they will attempt to charge you later.
Fast and Efficient Service! Action Car Rental offers Fantastic Prices too! Thank you!
William saved the day, he was the shuttle driver the day I flew out of Orlando airport, leaving my phone in the rental car I returned William went out of his way to find my phone and bring it to the airport and get it to me.What an awesome employee. Thank you William!!!!!!!
They charge my credit card a month after for no reason. They think they can use your credit card like they or what. Worse place and they stole money from me.
Action Car Rental is a US Car Rental based in Orlando, Florida. Action Car Rental is located at 7200 International Dr, Orlando, FL 32819, USA.
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