Considering the fact that most of the services are included in the tuition, I think this place is pretty great. I have mostly gone in for cold/flu-like systems and random lady-related services. They also have psychiatric services, which is incredibly helpful. Their staff of nurse practitioners and doctors is very helpful. They also refer you to outside medical places if you need different services.
The students that are complaining about price gouging, charges for cancellations, etc... those are the students that call the clerks and do not listen to instructions, do not read the forms given to them at check in, and do not take advantage of the resources available to them. If you notice, the reviews are mostly either FIVE stars, or ONE star. Obviously, there are two sorts of patients- the ones that have a typical encounter at the UCF Student Health Center, and the ones that don't get things handed to them on a silver platter. Let me know if I can take pictures of any of said documents that state PRECISELY what the students ignored.
As a student at UCF, I have visited the Health Center tons of times; I have received continuous care due to extenuating health issues. All of their policies are clearly stated either via phone call when you schedule, in the phone script BEFORE you schedule, or you sign forms WITH THE POLICIES ON THE FORMS. The policies are listed online, even on the WALLS of the Health Center, and there are people that are more than willing to explain every single policy that is at the Health Center.
Thanks everyone. Your posted hours say "10am-2pm" on Saturdays. It's on your website and all over your doors. Got there at noon. Labor day is on Monday, so no excuse there. Pretty sure I have tonsillitis , but I suppose I have only WebMD to go by. I walked a mile to your offices, only to find you people were never there to begin with. Excellent work, folks. Bravo.
Came in for the first time today after I scratched my cornea (yikes!) Was fitted in for an appointment almost immediately. The doctor (whose name escapes me) was extremely professional and friendly, and she was able to quickly assess my issues. In and out in less than an hour. It's even better that the visit was covered by tuition. Reading all of these negative reviews, it seems like some people really have attitude problems that need adjusting. You attract what you put out
For those of you reading the negative comments, let me help clarify:
Consultations are free if you're a student but anything else after that is horribly overpriced. I got a flimsy splint for my thumb and they charged me $97! On just about any online retailer that same splint isn't more than $20. In what universe they expect a college student to pay almost $100 for substandard care, I'm not sure. Dr Meuser was OK in terms of the checkup, but if i had known that they would gouge me like this, i would have gone to a more reputable provider.
Ucf Student Health Services is a US Health facility based in Orlando, Florida. Ucf Student Health Services is located at 4098 Libra Dr, Orlando, FL 32816, USA.
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