My experience shopping at publicly is always a pleasure. The employee are friendly and knowledgeable about products being sold. The store is always nice and clean, I just love Publix it's my favorite place to shop.
Excellent service , They had all the items I was looking for and the checking out was very quick, the cashier was very nice and friendly also the guy who bagged my grocery
This is literally the worst Publix I’ve ever been to. It was slow and disorderly—not at all a pleasure. It took about ten minutes before we were acknowledged at the deli; an additional fifteen waiting to check out.
Publix in and of itself is a great place to shop, however this store specifically (store #331) has been phenomenal. I've been working with Jeff and Katrina in the bakery and they have gone above and beyond to help me with the perfect cake for my son's birthday. I live about 3 hours South of this store, however I will be in Orlando for my son's birthday and wanted to order the cake in the area so I didn't have to transport it. They worked with me over the course of a few days helping me with my custom cake order. They gave me multiple recommendations and led me to, what I believe will be, the perfect cake. I haven't seen it yet, but I fully expect it to be as fantastic as my service has been. Huge thank you goes out to them for helping make my son's birthday special!!
This store is a joke. It starts from the lack of management providing any type of customer service. When there are many options for your grocery needs, I would expect that the employees would recognize the value of having a customer come to their store. Its disappointing that Publix tries to advertise the customer service they offer when it's not even close at this store. I use to shop many times a week and now have the luxury of Amazon delivering to me so I don't have to deal with the poor service that is expected at this store. The employees don't understand that competition is knocking on the door and if they continue their lack of service, many more customers will be out the door like myself. I make mention of management because they have to set the example. I have never had a good experience with any of the managers. Extremely rude and care about their outside personal lives more than understanding the needs of the customers that are in front of them when they are shopping at the store.
Helpful hint: Florida’s bogo policy is different so check with your local store.
Publix Super Market At Kirkman Oaks Shopping Center is a US Supermarket based in Orlando, Florida. Publix Super Market At Kirkman Oaks Shopping Center is located at 4606 S Kirkman Rd, Orlando, FL 32811, USA.
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