No money lost my stuff
Manager & staff are super friendly and helpful.
I have never in my life given a bad review and after having 5 storages at this Orlando storage unit of United and dealing with the manager of the facility I was compelled to write this review. After hurricane Irma, no internet access to pay the bill on line and office being closed on Monday and Tuesday they tacked on late charges when I had no way to pay but go into the office and the office was closed. When speaking to the manager and asking if any consideration could be made as it was extenuating circumstances and we had so many storage units there, she was cold, shrewd and obviously wanted to just make a point. Business policy is business policy but as a business owner helping a customer out is very important for the success of business. I do sales and customer service training for a living and it is sad to see when you give your business to a company that shows no consideration through circumstances like a hurricane. Unfortunately won't be recommending anyone to them again. Sad to say only the manager at this property is the one that seems to be the least helpful. Hope the owners can take a look at this and consider it. God bless!
0 Stars for this location. Management is unprofessional and rude. They will close the location without notifying you. This is not how you treat customers who pay on time with no hassles. Satisfaction is not guaranteed!
All was good for me until i had to go to homestead fl to take care of my sick uncle
I have rented and used storage several times in the past 10 years. Always professional and courteous. Storage is very nice and clean. I have and will pass other companies to store or rent uhaul truck at this location.
United Stor All Self Storage is a US Moving Company based in Orlando, Florida. United Stor All Self Storage is located at 7400 W Colonial Dr, Orlando, FL 32818, USA.
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