Very professional and polite gentlemen. Would absolutely recommend them to friends and family!!!
For the next several hours, they packed, etc. It started as a team of 5 guys. One did the inventory very quickly. Another gentleman was a very hard worker who was the backbone of their team. I was asked to sign the inventory before everything was crated, and before they were finished. The inventory guy and rhe hard worker left at 5pm. The other 3 were at my house until at least midnight. We had prepared the home by pre packing and removing the clutter, etc. It should only have taken until about 730. It got to the point that my wife and her friend were packing boxes on their own. At 1030pm, I went outside and had to motivate the workers after they had been sitting on their truck ramp for 45 minutes not working. Finally. At midnight, I pushed all the stuff out of the garage, closed and locked the doors and left.
They have this one guy in particular who was a rude jerk. This service was so bad it makes me wonder if any of these positive reviews are even real. Here is what happened. The company was supposed to deliver on Jan 11 but I already set up the appt and explained I'm not the recipient I'm just the one placed the order . But they called me anyway and I missed call so they did not deliver they say they will go back tommorow and I had to hope they did because based on their service I was not sure of I could trust the anything said . A lady picked up and then put a guy on the phone the guy was very rude and unprofessional . He started yelling and screaming at me on the phone claiming they went out there (Even though the recipient was home all day) then he starts telling me I don't know what you have to hide (because I told him it was a gift) and ranting on how they only make $50 and the recipient is far away (even though the moving company in Orlando and the recipent in Orlando ) . He had a attitude the whole time then hung up in my face. Eventually they end up delivering the item on Jan 13 at night (which is a month later from orginal order by the way) but the this one guy has made this expierence very unpleasant and the recipient told me when they did receive the item the "rude guy" claimed to be the owner not sure how true that is but he said when they delivered he still remained unprofessional and bad mouthed me the whole time . This one guy is going to run this business into the ground . Be warned!!!
All this after I bought them pizza.
These 5 star reviews have to be fake.
When I returned the next morning, their trash was all over my front yard and they had left items behind, and taken items we told them not to.
The move went great! They were patient, made sure to ask where things should be placed. They worked quickly and didn't take breaks other than to have water. Will definitely use them again!
I am active duty and A Royal was contracted to do our move to Germany. Our move was in two phases, one advance and one main shipment. The man who did our advance shipment did an outstanding job. He was by himself and knocked out 1300lbs in less than 3 hours. He gets a 5 star review. Outstanding job. It's a shame I don't remember his name to recognize him.
The movers were prompt and we were very pleased with the way they handled our furniture. They were very pleasant and easy to work with.
DO NOT USE A ROYAL.
Most unprofessional service i ever encountered!!!
Do not use A Royal. And I will do everything in my power to ensure they lose their DOD contract.
Phase 2 is why your company deserves 1 star. They were scheduled to arrive at 0900. At 0930 my wife tells me they aren't there. I called A Royal, and the receptionist didn't even have the date of our move correct, (she said it was the next day), that was resolved immediately. Turns out, the movers had been in our neighborhood sitting in their truck across from our house for 45 minutes before they started. When they decided to start, they began rummaging through my garage without introducing themselves. So far So good.
Royal Moving Storage Company Inc is a US Moving Company based in Orlando, Florida. Royal Moving Storage Company Inc is located at 6810 Old Cheney Hwy, Orlando, FL 32807, USA.
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