This to me is unacceptable and I feel that the guys intentionally moved very slow and took their time. I had a small move and it should not have taken almost 4 hours to complete. I am not one to complain but paying the amount that I did to move and having to hire now a second company to finish the job that your guys couldn’t is very disappointing. I am hoping we can come to an amicable agreement on the charges.
Hi Steven,
I really don't understand why there are so many reviews with lower scores. I was very impressed with the service I got in the end.
The movers (Bruno and Bruno) were very nice and professional. They were super kind and worked quickly (while being sure to be careful with everything). I found the service to be extremely fair and honest. I recommend you keep track of the time. After the initial two hours they charge 60 dollars/30 minutes (120/hr).
Steven keep me apprised at every step, from initial contact to follow up. Very good customer service. The movers were prompt, friendly and professional. Made our move in less time than contracted and everything was done very well. Thanks for the stress-free service! Thanks for the Groupon, 2 movers/2 hours, great value.
Okay, so I will admit I was very skeptical. This company has a 3 star rating on Google at the time of this review.
I had movers come yesterday. The parked along the street in front of the neighbors completely blocking her vehicle and drive way. My driveway was open and available for use; the driver didn’t want to use the driveway even when I asked that he does. This then caused additional time to move since they had to literally walk down the driveway and to the neighbor’s driveway to load. When they went to remove my mattress they dragged it across the floor and down the stairs and then out of the house. The whole side of my less than 6 months old mattress is completely dirty requiring professional cleaning as it is a hybrid memory foam bed. While coming down the stairs with items, they knocked pictures off the wall and banged my dresser into the front door and then again on the door frame. As they went to wrap up my glass table tops, their tape wouldn’t work. It took over 10 minutes to try to get the tape to work as theirs was stuck together. I finally found my moving tape to expedite things along and provided to the movers. The movers were not prepared with appropriate tools to get the feet off my couch to get it downstairs. All it needed was a manual screw driver and then the couch would have fit through the door. My boyfriend was able to get the couch up the stairs and into the bedroom by simply removing the feet with a manual screw driver. So after them trying to get the door frame off and the couch out which was another 25 minutes, I told them to leave the couch since I knew this was going to keep racking up hourly rates. I now have another moving company coming this evening to move the couch and the remaining items that were left behind. Once we got to the new place, the movers put the second bedroom set, the bed that they disassembled at the originating address and placed it in the destination bedroom in pieces. I had to request they put the bed together. I subsequently was charged an additional 1.5 hours. The guys kept saying they had to go to another job in Orlando afterwards.
My movers were two Brazilian guys. They were extremely nice and very careful with my belongings. Would recommend this company to anyone.
I rarely ever complain...so this was hard for me to do.
This is the exact email I sent the owner, Steven, who has NOT responded...complaints have been filed with the BBB... I highly encourage anyone thinking about hiring this company to really reconsider...
I highly recommend Hoffman Movers. Guys were punctual and worked non stop. Great experience from beginning to end. Thank you for being so considerate and accommodating of my unique situation. May God bless your business!!
Hoffmann Moving is a US Moving Company based in Orlando, Florida. Hoffmann Moving is located at 7651 Ashley Park Ct, Orlando, FL 32835, USA.
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