This was my second stay here for a convention. On the dates that the convention was held about a month before a hurricane hit the Flordia coast. On the first night there was a sit down dinner with 550+guests the water that was served to us tasted like swamp water. After taking a sip I put my glass back down on the table and asked for hot tea and Iced Tea.
Overall great hotel highly recommended. The staff are very nice and quick to fix whatever you may have an issue with and they make sure your stay is one to not forget.
The area surrounding the hotel is beautiful! Lots of great things to do and see. Great shopping. Wish I could give it more stars but sadly just did not have a great experience.
I was pleased to use their TV which is inbuilt in bathroom mirror. Simply impressed. Their lift is also super fast and you reach top floors in seconds. I would highly recommend this hotel for Orlando visit.
I wish we could say we had a pleasant stay after paying over $195 per night for a 5 night stay. Unfortunately I am only giving it 2-stars. If it wasn't for the friendly Valet Attendants and room service staff they would most likely have only received 1-star. The parking is pretty high. $22/Day for Self and $35/day for valet. We went ahead and did the Valet due to my parents not able to walk very far and the self parking garage is not connected to the hotel. We were over charged for our rooms. The rooms were said to have been at a discounted rate at the $195/night due to the room block reserved for our event however, we find out the day after we leave that the rooms are only $122/pr night AT STANDARD RATE!!...To top it off, we were placed on the 11th floor of Tower 1 and were unable to get any rest during the day due to construction just above our room (11148) from 6:30am-6:30pm. At times it was so loud that it sounded like they had drilled completely through the ceiling of our room (I actually recorded some of the noise). This went on for our entire stay, everyday, all-day. We could not come up to our rooms to rest and take a quick nap in between events due the horrible construction sounds. For $195/night NO ONE should have to listen to this. This room should have been heavily discounted due to the excessive noise or not rented out at all.
The front desk staff was super friendly and helpful. So far excellent dining recommendations in the local area outside of the hotel itself. The room was very clean upon arrival and very well updated. I ordered room service one night and it was up to my room very quickly. Overall no complaints so far into my stay with a few nights left.
I stay here every couple of months and almost always give it 5 stars, but this visit didn't meet my expectations. The room was nice, they have changed the carpets and done several upgrades. The grout in the tub was discolored and the faucet handles were corroded. They recently upgraded their parking system. It took two visits to the front desk to get our keys programmed to be able to exit the parking garage. This isn't really their fault, but someone had left candies on the floor of the men's stream room and the locker room floor was very dirty. I'll of course be back, it's still one of the nicest places to stay in Orlando.
The B-Line Restaurant staff are wonderful and food is delicious, HOWEVER, watch your credit card. We have been double billed for our dinner the first night. Two charges to my credit card. My husband went down and spoke with Hotel Guest Services desk. He said it would be credited. Here they are 6-days later and it still has not been credited.
A top notch hotel right at center of all the action. Weather you have a conference at Orange County center or you want to visit Disney and SeaWorld parks or just to have fun at late night restaurants and pubs just outside everything is just a walk away. The reception staff is very helpful and polite. You get panoramic view of city from top floors as it has 27 floors. The hotel has grand and lavish decor and uses technology for guest comfort.
Hyatt Regency Orlando is a US Lodging based in Orlando, Florida. Hyatt Regency Orlando is located at 9801 International Dr, Orlando, FL 32819, USA.
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