Did not arrange for water bottles to be delivered to rooms so that we can at the minimum brush our teeth and wash our face?
Safe, Clean and welcoming front desk. Also helpful for Q&A.
Loved the rooms. Beds clean and comfortable. Bistro was the normal fare, but staff exceptional. Staff very friendly and mindful of you. All work hard to remember your name and make it feel like you are the most important person. Will stay here again without a doubt if I am in the area.
Did not work with another hotel to see those leaving early can use a rest room there?
Pathetic experience.
Front desk with real poor customer service skills. Evacuating from Hurricane Irma.. traffic slowed us down and missed my arrivals by an hour. I understand there is a No Show policy in every hotel but the way they addressed me was very poor. Hire new GM and Front desk personnel.
A little difficult to find especially at night. If your in the area this is one of the better places to stay.
Location is convenient, right by I-4 for access to downtown Orlando. Services are excellent with an on-site bistro and coffee bar. Rooms are also excellent, beds are soft and numerous pillows are provided.
Did not advise the occupants when at 10 Pm the previous day the failure occurred - may be we had options?
The price is fair. Small pets are welcome for a reasonable fee. Small pool in back and the wifi if just ok.
Stayed there on the 7th of September with family. At 10 PM noticed there was no water in Faucets or toilets. Called the reception and were told it will be fixed soon. Got up at 6 Am the next morning to leave and still no water and no help. Left the hotel to go to a nearby restaurant and rest area to wash and change.
Courtyard By Marriott Orlando Altamonte Springs Maitland is a US Lodging based in Orlando, Florida. Courtyard By Marriott Orlando Altamonte Springs Maitland is located at 1750 Pembrook Dr, Orlando, FL 32810, USA.
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