I hope you all are staying safe during this hurricane.
Again, thank you.
Had a late check in for a relative but the hotel was accommodating and polite. No issues, clean and secure rooms in addition to the immaculate lobby. The only downsides is it is on a very busy street so my grandmother heard quite a bit of sirens from her room on the top floor. The breakfast is also not complimentary, costs around $13 to partake but no one in my family elected to. Overall, I would still recommend this hotel to anyone staying in the area.
Only reason for 4 stars is that when people walked by the door we could hear everything they said and door slams. Even with that I would choose to stay here again.
Today, the Holiday Inn Orlando - UCF hoatrd the final luncheon of the year for the Central Florida Navy League.
I forgot to mention the room as the staff stood out so much. It was very nice, clean, comfortable, well decorated, and the pillows!, I loved them, I forgot to ask who is the company/manufacturer. The bed was perfect, not too soft nor too hard. I had a great night sleep, didn't move an inch. When I awoke, I had to remember where I was, as the whole experience was exceptional.
Pool area nice and quaint with what feels like a get away spot to a nice island to just chill and relax (no one else was at the pool when we went down to sit outside and relax) even if there were people there, there was plenty of room to sit and have your own space.
The staff was so nice and helpful. Based on them alone I would give this place 5 stars. Any issues we had while there-main one was the hot water wasn't working when we got back late one evening- they went out of their way to fix it and make sure we were okay.
The staff all across the board were very friendly, professional, and helpful. They went above and beyond to assist or ensure the stay was pleasant. Craig, I believe he was the Director of sales and the Supervisor for the front desk were very friendly, professional, accommodating, etc... to ensure superior guest satisfaction. Thank You!
Breakfast was great with many selections (note: it was not included or complementary for a regular visit-we had a coupon as we were there for a special thing and they included breakfast in our stay)
It is always a pleasure being here for events. The staff is kind and professional. Our meals are always delicious and very nicely prepared. Thank you. See you next year!
The lobby was nicely decorated.
Here's the thing, this hotel is nicely renovated, and the room was pretty nice. But then there are things like one of the two lights in the bathroom was out. Or there were holes in the ceiling in the bathroom that someone tried to fix but failed. And the little folded up towel decoration on my sink was soaking wet when I picked it up. And if you sit at the bar there's like a weird kinda mildew smell. The staff is friendly, and everything else is pretty good. Since maybe it was just my bad luck, only taking off one star.
Holiday Inn Orlando East Ucf Area is a US Lodging based in Orlando, Florida. Holiday Inn Orlando East Ucf Area is located at 1724 N Alafaya Trail, Orlando, FL 32826, USA.
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