23
11420 S Orange Blossom Trail, Orlando, FL 32837, USA
Orlando, Florida 32837
+1 407-856-4801

have read the sign and known better.

not the ones she intended to purchase the product from and the product is not

they had the mattress on sale. They misrepresented who they were and sold her

telling her that as it is not their place to send someone to a competitor

I would put zero stars if it would let me. These people are the lowest of the low. I would rather deal with snake oil sales people or used car salesmen.

The same day went back to the store to cancel the transaction because they were

10/10/13 My grandmother/mother who is 83 went into Universal Furniture Inc. with

Not only are their sales reps pushy, buy also unapologetic when they take more than 9 days to deliver a product. (Lee and Obed specifically) Pray they don't have a delivery mishap with your order, otherwise you will be stuck trying to find out when you will get your item. They hung up on me twice and the only thing they did to try and alleviate the problem was to have it delivered to me free of charge -which made them take even longer. When I offered to pick it up instead and get the money they would've spent on shipping as a refund, they rejected it stating that even though they are -supposedly- not making ANY money on the sale, they would rather ship it than give me a refund.

product has not been delivered. They told her in my presence that she should

This is unethical business practice and borderline elderly abuse.

store.

for $199.00. She told Lee that she wanted the mattress that they had on the

an advertisement from American Signature Furniture for a pillow top mattress

Furniture. The sales rep Lee told her that she was in the right place and that

advertisement for sale, believing that she was at American Signature

Good service and kind staff.

something that is not what she wanted.

I was pleasantly greeted as soon as I walked in. Lee, the owner, was extremely helpful and was able to help me find exactly what I was looking back for! The prices were also more reasonable than the nearby furniture stores.

I would recommend this place to anyone who is out there looking for furniture . Great quality with great price . Had all varieties of furniture , worth the while please check it out , you won't be disappointed .

what she wanted. The owner refused to credit/refund her credit card and

Buyer Beware.

He also admitted that he knew she was in the wrong place but that they were not

my other grandmother thinking that it was American Signature Furniture. She had

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Universal Furniture — Furniture Store in Orlando

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Universal Furniture

Furniture Store at 11420 S Orange Blossom Trail, Orlando, FL 32837, USA. Here you will find detailed information about Universal Furniture: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    11:00 AM – 8:00 PM
  • Tuesday
    11:00 AM – 8:00 PM
  • Wednesday
    11:00 AM – 8:00 PM
  • Thursday
    11:00 AM – 8:00 PM
  • Friday
    11:00 AM – 8:00 PM
  • Saturday
    11:00 AM – 7:00 PM
  • Sunday
    12:00 – 6:00 PM

Rating

4
/
5
Based on 23 reviews

Contacts

Categories:
State:
Florida
Address:
11420 S Orange Blossom Trail, Orlando, FL 32837, USA.
City:
Orlando
Postcode:
32837

About Universal Furniture

Universal Furniture is a US Furniture Store based in Orlando, Florida. Universal Furniture is located at 11420 S Orange Blossom Trail, Orlando, FL 32837, USA.


Please contact with Universal Furniture using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Universal Furniture opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Universal Furniture

  • Jacob
    Added 2016.06.24
    have read the sign and known better.
  • Lucas
    Added 2016.04.30
    not the ones she intended to purchase the product from and the product is not
  • Madeline
    Added 2016.04.13
    they had the mattress on sale. They misrepresented who they were and sold her
  • Anna
    Added 2016.03.09
    telling her that as it is not their place to send someone to a competitor
  • Bailey
    Added 2015.11.26
    I would put zero stars if it would let me. These people are the lowest of the low. I would rather deal with snake oil sales people or used car salesmen.
  • Victoria
    Added 2015.11.23
    The same day went back to the store to cancel the transaction because they were
  • Christian
    Added 2015.09.25
    10/10/13 My grandmother/mother who is 83 went into Universal Furniture Inc. with
  • Matthew
    Added 2015.08.16
    Not only are their sales reps pushy, buy also unapologetic when they take more than 9 days to deliver a product. (Lee and Obed specifically) Pray they don't have a delivery mishap with your order, otherwise you will be stuck trying to find out when you will get your item. They hung up on me twice and the only thing they did to try and alleviate the problem was to have it delivered to me free of charge -which made them take even longer. When I offered to pick it up instead and get the money they would've spent on shipping as a refund, they rejected it stating that even though they are -supposedly- not making ANY money on the sale, they would rather ship it than give me a refund.
  • Lillian
    Added 2015.07.07
    product has not been delivered. They told her in my presence that she should
  • Kaylee
    Added 2015.05.14
    This is unethical business practice and borderline elderly abuse.
  • Lily
    Added 2014.11.28
    store.
  • Noah
    Added 2014.09.26
    for $199.00. She told Lee that she wanted the mattress that they had on the
  • Jackson
    Added 2014.09.07
    an advertisement from American Signature Furniture for a pillow top mattress
  • Christopher
    Added 2014.08.30
    Furniture. The sales rep Lee told her that she was in the right place and that
  • Alexandra
    Added 2014.07.25
    advertisement for sale, believing that she was at American Signature
  • Maya
    Added 2014.06.25
    Good service and kind staff.
  • Riley
    Added 2014.06.03
    something that is not what she wanted.
  • Michael
    Added 2014.01.30
    I was pleasantly greeted as soon as I walked in. Lee, the owner, was extremely helpful and was able to help me find exactly what I was looking back for! The prices were also more reasonable than the nearby furniture stores.
  • Claire
    Added 2014.01.16
    I would recommend this place to anyone who is out there looking for furniture . Great quality with great price . Had all varieties of furniture , worth the while please check it out , you won't be disappointed .
  • Miguel
    Added 2014.01.04
    what she wanted. The owner refused to credit/refund her credit card and
  • Alexa
    Added 2013.10.25
    Buyer Beware.
  • Cole
    Added 2013.08.21
    He also admitted that he knew she was in the wrong place but that they were not
  • Thomas
    Added 2013.08.16
    my other grandmother thinking that it was American Signature Furniture. She had
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