I loved the interaction with Henry Williams; he really made us feel like we were talking to family. I appreciated his input, advice and his help. I more so loved that he didn't rush us even though the store was minutes to closing. As well as he didn’t try to guide us to get something far from what we wanted and out of our price range. Which, most companies try to do. He didn't hover, but wasn't hard to find at the same time. I will definitely come in again a purchase more furniture when funds and time permits.
I had my wife and kids leave the store because of vulgar and inappropriate language on the sales floor. We went to harvetys instead and paid a little bit more but at least they were respectful
This place deserves negative stars! My first purchase with them was some sofas, in which I was told about a 7 year protection that would cover my entire sofa of any rips, cracks, or tears. Just to find out that it is only good for genuine leather sofas. I was sold on a plan that didn't cover my sofas! Conned out of my money! After that I can say that they worked with me and I decided to make my second purchase with them. I purchased a memory foam bed and the entire time that I was there in the store, I was debating whether to purchase a foam or gel foamed mattress. The sales rep saw that I was a bit hesitant so his manager Gary came and was talking us up on how these mattress have a 10 year manufacturer warranty and a "120 day sleep good" (which means you have up to 120 days to exchange the mattress if it doesnt meet your expectations) on these mattresses, so this made us purchase the mattress, because my thought was if I didn't like this mattress then I could have opt in for the gel foam one instead. To my surprise I went in just to find out that 120 day sleep good is only for mattresses over $1400. These people will lie to you so they can get there numbers up and their commission! They will say and make it seem like your getting a great deal, when all it is IS TALK! ON top of all of that, now I am the crazy one, because none of these sales rep won't fess up and admit that they told us we were allotted 120 days of good sleep! They lied to me and they will lie to anyone who goes in there to make a purchase! BEWARE OF THEIR CON WAYS AND DON'T GIVE THEM BUSINESS! IF YOU DO YOU'LL BE SORRY! IF YOU MUST PURCHASE MAKE SURE THAT EVERYTHING IS WRITTEN ON THE RECEIPT, SO YOU WON'T GO IN THEIR LOOKING CRAZY BECAUSE ITS THEIR WORD AGAINST YOURS!
I have make many purchases at the west coloial drive store and always had good expiriences ..
I purchased a leather sectional from American Signature in 2013 with the warranty. My furniture started peeling. Although no one sat on it. Leather cleaned and conditioned. I called American Signature, after being told it's covered. An appointment was set up for the guy to come and access the problem. Long story short, it is not covered. And I will receive a call telling how much credit toward a new purchase. Do not pay extra for the warranty, and do not purchase the leather it peels really bad, very disappointed after recommending people to shop for furniture here.ugh!!!!!!
Great furniture , low prices , best prices around
American Signature Furniture is a US Furniture Store based in Orlando, Florida. American Signature Furniture is located at 7463 W Colonial Dr, Orlando, FL 32818, USA.
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