Love the place, very professional and honest! Elizabeth was my sales person!
Signed
I love being a Warranty Company Adelsa Auto Finance Uses. I get to see first hand how they take great care of their vehicles and their customers.
In any case, after not being helped by Adelsa, I took the vehicle to a professional shop for proper diagnosis and to my surprise, was advised the vehicle has a blown head gasket and there was a new thermostat and coolant pressure bottle installed. These new items were placed on the car to mask and cover up the real problem which is a blown head gasket.
It is a shame that some car dealers can not be honest and up right. I will never use this dealer again and advise anyone reading this review not to purchase a car from Adelsa Auto Finance. I believe in doing the right thing and you can trust and believe this story will not stop here. My rating for this company would be a -5.
Very Unhappy, Neglected Customer
They make waste your time playing with words and they f*** the radio on my car I'll never recommended this place
At first it wasn't great but then I spoke with frank and he reassured me and helped me out with fixing my convertible top when he didn't have to. I purchased my car out right and I am pleased with the business and service they provided for me.I would definitely buy another vehicle from them in the future and would recommend any one looking for a reliable used car to speak with frank. Thank you guys so much for everything
I purchased a 2000 Lincoln LS from David at Adelsa Auto Finance on 12/31/15. Seven days after my purchase the vehicle over heated. I called, spoke with David and he offer to mail me a water pump without diagnosing the true problem of the car. The vehicle has over heated six more times. I am now unable to drive the vehicle and my son and I are now stranded without a car. I called Adelsa again and spoke with Edgar on 1/19/16 and was advised he would have to evaluate the vehicle. I explained that the car is in Tampa and Adelsa is in Orlando. I asked if Adelsa would pay for half the towing and was told no! Additionally, Edgar advised on the same date that the price of the vehicle was reduced to accommodate the problem with over heating and he can not absorb any more cost. However, the price of the vehicle was reduced to accommodate my budget of 3K to purchase the vehicle to include tax and tag.
Adelsa Auto Finance is a US Car Dealer based in Orlando, Florida. Adelsa Auto Finance is located at 9405 S Orange Blossom Trail, Orlando, FL 32837, USA.
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