Working at XpresSpa MCO, has been an amazing and rewarding journey. Amusing co-workers and Knowledgeable managers and I particularly enjoy being part of a vast growing company.
Really nice relaxing environment and Julisia did an excellent job at waxing my eyebrows. The massage chair was very relaxing as well. Perfect stop for when your flight is delayed.
I've now been twice to this Spa for a pedicure (before security in main terminal), both times I have left bleeding. Seriously. The first time I was cut with the cuticle clippers. She didn't tell me she cut me, just put something on it to stop the bleeding. Note that you can fully recline which is what I did. What ever she did hurt but it wasn't until I was walking again, my toe started to hurt them more I walked and so I looked closer and saw I had an actual slice wound. I thought this was a fluke. Just went back this week, surely I would be safe. Told the tech to NOT use cuticle clippers or cut any skin, just buff. While she was filing my nail, the edge of the file was digging into my skin. it started to hurt pretty bad and just when I was going to say "OUCH" she finally stopped. So I didn't say anything. I am still horizontal in the massage chair. She went through with the rest of the scrub and lotion and massage. I do not use polish so didn't look closely when I was done. When I was walking again through the terminal, and my toe was really starting to hurt, gain, I looked down and I actually have blood flowing from my toe. She didn't even use something to stop the bleeding. By the time I arrived at my destination, the underside of my nail was filled with blood. I had to cover my toe with neosporin and a bandaid all weekend. And, it hurts. Not how I wanted my toes to be on my vacation. I used to exclusively use Xpresspa because I thought they were safe and I had never been injured before. But I seriously cannot go back. I love the chairs and used to feel safe getting pedicures here. These are 30-45min pedicures for $55+tip. I should not have to worry about getting open wounds and subsequent infections during a pedicure. For my safety, I won't be using them in the future.
I had a little down time between flights during the President weekend in Orlando and badly needed a manicure. Stopped in at location MCO-8 with no waiting time and the clerk took care of nails. After much convincing, the clerk talked me into getting a pedicure. I looked around the store after my manicure and noticed a few people walked in and not many clerks available. I thought I was going to proceed to the pedicure chair when the clerk asked if it was okay for her to take on another customer to wax her eyebrows which wouldn't take long. I reluctantly said it was okay but after waiting for about 20 minutes and a few new clerks walked in, I decided to leave without the pedicure. No one else was able to assist me. Now, you may not think this isn't too bad, but after years of seeing how I, as a Black woman, gets pushed to the back of the line when a White woman needs attention and don't get the service I deserve and was going to pay, is totally frustrating. The manager, in which I didn't get name, is the person I'm pissed off who didn't apologize but not the clerk, who did a great job on my nails. They need to treat all people equally and not by the color of their skin.
I got a $40 15 min chair massage but it was worth twice the price. My masseuse Nicole had great strong hands and I feel so much better. 10/10 would recommend this to anyone flying out of MCO, thanks again and amazing job. They also have massage chairs you can sit in free after the service!!
Xpresspa is a US Spa based in Orlando, Florida. Xpresspa is located at 9093 Orlando International Airport Tram, Orlando, FL 32827, USA.
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