I'm giving this place one star. I'd give it zero if it was possible. Two nurses, Janyet, (I think that's the way it's written) and Lynn are terrible crast and nasty people. Janyet is rude and obnoxious. I tried a little humor but this woman was humorless. I told her come on, you gotta have a sense of humor, she bluntly stated, " no not me, no humor".
She was telling me about eating something or drinking and I said no thanks. She then said everything we are offering is for the testing, but she was 'testy' in stating so. How am I suppose to know that this eating/drinking offer was for testing purposes, which was still to continue for more chest x-rays?
Tony is my nickname, actually name is Walter B. Perez.
This was a terrible experience for me. Afterward, I felt really stressed. Patients come here because there's something wrong with them. If she doesn't like that they're sick, she's in the wrong line of work. Maybe she should wear a mask if she's that concerned.
Lynn was just crast, lacking interpersonal skills. They both were, but that woman Janyet should not be dealing with patients.
If she was offering because of the tests, then she should have stated it beforehand. For instance, Mr. Perez, for the sake of the tests, it's important to eat or drink something. Instead she didn't do that. She starts going off on some rant. "oh, I offer peanut butter cookies or something and people come here, "No, I don't like that, I don't like this. Personally I think they should bring their own food, that way I don't have to deal with, I don't like this food or I don't like that food".
I asked Moe for her name, and he asked me "who", and I said this woman who's seeing me and he said Janyet? She overheard me asking and she past by me as I was leaving and said, "that's right Janyet". Confrontational.
This woman just went off. I smiled, shaking my head, while putting my shirt back in my pants, just amazed at this woman's audacity to treat a patient in this manner. At first she began complaining about; "people coming in here sick and all, and making us sick and don't bother to put on a mask, they don't care about us".
I tried to humor her by agreeing with her and saying "oh my God, they do that on purpose"? Trying to make her think I'm sure they don't come here trying to get you sick on purpose, but she didn't get the hint. She went on and on complaining. She finished off with her rant about patient food issues.
I left my name and number to Monica, so that I can speak to the Manager in charge.
Orlando Heart Center is a US Hospital based in Orlando, Florida. Orlando Heart Center is located at 7236 Stonerock Cir, Orlando, FL 32819, USA.
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