I’ll NEVER understand why I’m having to wait 40+minutes to just speak to someone to make a simple appointment? That is absolutely ridiculous. If I could give no stars I would. It’s insane having to wait so long.
Oct 25- Today I came back here after long time and yes I'm changing my PCP I'm sorry for my Doctor that is going to keep working in that trashy place. Doctor if you ever change the clinic let me know and I'll follow you.
The staff: if you are friends with them they put you the first one to see the doctor if not you're there the whole day. They don't have customer service or patience with the the patients not even when you call. Call and they will call you or answer when the world ends.
I have no complain with my Dr. she has 10 stars if it wasn't for her I would change to another clinic right now.
Dr. Kim Cheree Jackson is the best. So friendly, understanding, but most of all knowledgeable. The wait time is usually longer than you are expecting but most of the staff make it worth it.
Wasn't able to wait on hold to ask about appointments, and they were really booked up anyway. But i walked in and asked about it, and they said I was able to simply wait on standby and they would see if they could work me in if there were any cancellations. I really wasn't there long at all, they walked me through some hiccups with my insurance and helped me get it taken care of. Front staff was great, the nurse I was with was fantastic. The doctor himself was a little odd, but I was just thankful to be seen. Clean, quick, helpful.
For years, I would see my specialists when required, for medication changes, updates, etc., and True Health (different names in between) would prescribe refills, but not alter or change medications, and occasionally request I see my specialists (2). Suddenly a new Practitioner refused to do so. I went from $180 every few months to $360 a month in Dr. visits alone. In 30 days. Thanks True Health.
True Health Alafaya is a US Dentist based in Orlando, Florida. True Health Alafaya is located at 11881-A E Colonial Dr, Orlando, FL 32826, USA.
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